# Advanced Prompting Tips and Tricks for Beginners
Source: https://help.askroi.com/advanced-prompting-tips-and-tricks-for-beginners
Level up your AI outputs with specific prompts, multi-step questions, feedback loops, examples, and sample advanced prompts to try in askROI.
You've mastered the basics, and now it's time to level up your AI game! 🎮 Dive into these advanced tips and tricks to turn those good outputs into great ones. Whether you're just starting out or looking to fine-tune your skills, these easy-to-grasp tips will help you get the most out of your AI. Let's get started!
## 1. Be Specific, But Not Too Specific
Finding the sweet spot in your prompts is key. Instead of a broad prompt like, "Create a marketing plan," try something more detailed, such as, "Draft a marketing plan for a new fitness app targeting young professionals." This gives clear direction while still allowing room for creativity.
*For example:*
* **Initial Output:** "Develop a marketing plan for a new app."
* **Refined Output:** "Create a marketing plan for our new fitness app targeting young professionals, including strategies for social media, influencer partnerships, and email campaigns."
The refined output provides actionable insights tailored to your needs.
## 2. Experiment with Different Phrasing
The way you phrase your prompt can make all the difference. If the response isn't quite right, try rephrasing. For instance, instead of asking, "How can I improve customer service?" try, "What are some effective strategies for enhancing customer service in an online retail business?"
*For example:*
* **Initial Output:** "Consider improving response times."
* **Refined Output:** "Implement live chat support, create a comprehensive FAQ section, and train staff on handling common customer issues to improve service in your online store."
## 3. Use Multi-Step Prompts
For complex tasks, break down your prompts into smaller, manageable steps. Start with a general question and then get specific.
*For example:*
* **Initial Prompt:** "Outline a content strategy for our blog."
* **Follow-Up Prompt:** "Expand on the blog topics related to SEO and content marketing."
The initial output might include: "1. Identify target audience, 2. Research keywords, 3. Create a content calendar."
The follow-up could detail: "1. Blog posts about SEO best practices, 2. How-to guides for content marketing, 3. Monthly updates on industry trends."
## 4. Leverage Context for Better Outputs
Use context from previous interactions to refine your prompts. If you've already discussed your audience's preferences, ask, "Given our target audience's interest in sustainability, suggest blog topics that align with this theme."
## 5. Ask for Examples to Guide Your Prompts
If you're unsure how to phrase a prompt, start by asking the AI for examples. For instance, if you need a project plan, you might prompt, "Can you show me an example of a project plan for a software development project?"
*You might get:* "1. Project initiation, 2. Planning phase, 3. Execution phase, 4. Monitoring and controlling, 5. Project closure."
Adapt this example to fit your specific project needs.
## 6. Refine Your Results with Feedback
The first response might not hit the mark. Use follow-up prompts to refine and adjust. If an initial draft isn't quite right, ask, "Can you make this draft more engaging?" This helps you fine-tune the results to better meet your expectations.
## 7. Use Advanced Tools to Enhance Prompts
If advanced tools are available, take advantage of them. For example, if you need a detailed report, you might prompt, "Generate a report using the latest sales data and include visual graphs."
*For example:*
* **Initial Output:** "Sales data for Q1 and Q2."
* **Enhanced Output:** "Sales data for Q1 and Q2, with charts showing monthly trends and a summary of key performance indicators."
## 8. Organize Outputs for Clarity
When your AI generates information, you can ask it to format the output for clarity.
*For example:*
* **Prompt:** "Summarize the following data in a table format."
* **Output:** A neatly organized table with rows and columns for easy comparison.
## Sample Advanced Prompts to Try
* "Draft a detailed project plan for a product launch, including timelines, key milestones, and responsible team members."
* "Create a strategy for increasing customer retention through personalized email marketing."
* "Summarize the most recent research on consumer behavior trends in the retail industry."
* "Generate a list of actionable steps to improve the SEO performance of our company's website."
* "Outline a financial plan for a new business venture, including budgeting, forecasting, and funding sources."
* "Design a social media campaign to promote our upcoming webinar, including key messages and visual ideas."
* "Develop a comprehensive customer feedback survey to measure satisfaction and gather actionable insights."
* "Write a press release announcing our company's recent award, highlighting key achievements and quotes from the team."
* "Plan a content strategy for a blog series on sustainable business practices, with topics and publication dates."
* "Create a detailed competitive analysis report, including strengths, weaknesses, and market positioning of our top competitors."
Advanced prompting is all about refining your approach to get the best results from your AI. With these tips, you'll be able to craft prompts that deliver precise and useful outputs, making complex tasks a breeze. Happy prompting!
## Need Help? 🤔
Reach out to our support team by contacting us at [support@askROI.com](mailto:support@askROI.com).
# What does askROI Pro include?
Source: https://help.askroi.com/askroi-pro
Upgrade for more credits, more flexibility, and an ad-free experience.
Pro members can use askROI's unlimited mode in chat, which uses no credits for basic prompts.
Pro membership includes 10,000 monthly credits for greater access to premium AI models, image generation, video generation, audio generation, and higher-volume usage.
Pro members can also purchase additional credit packs as needed.
## How can I subscribe?
### Steps for desktop users
Log into your account and follow the steps below:
Click **Settings** or your profile icon in the bottom right corner, then click **Upgrade to Pro**.
If you have a promotion code, you can add it here. Enter your payment information and click **Subscribe**.
### Steps for iOS / Android users
Log into the app and follow the steps below:
Tap **Subscribe to Pro**.
Confirm the purchase to activate your Pro subscription.
If you have any Sales questions, please email us at [sales@askROI.com](mailto:sales@askROI.com)
or call us at [877-427-5764](tel:877-427-5764).
# What is your Sales Team phone number?
Source: https://help.askroi.com/how-can-i-reach-your-sales-team
Reach the askROI Sales Team by phone for pricing, plans, and Enterprise questions. Customer Support is also available by email for other help.
You can reach our askROI Sales Team by phone for questions about pricing, plans, and Enterprise options.
You can reach our askROI Sales Team at [877-427-5764](tel:877-427-5764).
## Need Support?
Reach out to our support team by contacting us at [support@askROI.com](mailto:support@askROI.com).
# How do I cancel my Pro Plan subscription?
Source: https://help.askroi.com/how-do-i-cancel-my-subscription
Follow these steps to cancel your askROI Pro Plan subscription from Account Settings, or contact Customer Support for help canceling.
You can reach support at [888-851-0401](tel:888-851-0401) for help with canceling your subscription and resolving any related issues, or email us at [support@askROI.com](mailto:support@askROI.com).
## Steps
Log in to your app or account and follow the steps below:
Click **Settings** (bottom left corner).
Click **Manage Subscription**.
Choose an option in the "Why are you leaving?" pop-up and click **Submit feedback** or **Skip and Continue.**
You will be directed to an askROI Billing website. Enter your email address and click **Send**.
You will receive an email. Click the **Log in to your customer portal** link.
Your Current Subscription details will be shown. To the right of the page is where you can cancel your subscription. This is also where you can see your renewal date, update your payment method, update billing information, and see your Invoice History.
## Need Help?
If you have any questions or need a hand, our support team is always here to help. Just reach out to [support@askROI.com](mailto:support@askroi.com).
# How do I contact Customer Support?
Source: https://help.askroi.com/how-do-i-contact-support
Contact askROI Customer Support by email or phone during our support hours, and see how quickly after-hours messages are answered.
This guide shows how to reach askROI Customer Support and when to expect a response.
## Reach Out for Assistance
Contact Customer Support by:
* Emailing [support@askROI.com](mailto:support@askroi.com)
* Calling support at [888-851-0401](tel:888-851-0401)
Customer Support hours are from 8:00am - 6:00pm PST. Any calls or emails after this time will be responded to within 24 hours.
# How do I create Projects?
Source: https://help.askroi.com/how-do-i-create-projects
Create a new Project in askROI, add a title, open a folder, upload instructions, pick your preferred LLM, and start chatting inside the Project.
Projects let you organize related chats and files in askROI. This guide walks through creating a Project and running your first prompt inside it.
## Creating a Project
The projects module may be hidden under the "Show More" menu. If so, click Show More and the menu will expand showing Projects.
Click **Projects.**
Click the \*\*Create first project \*\*button.
Enter the Project title name and click **Create**.
Optionally, you can assign the project a color coding by clicking the folder icon before clicking the **Create** button.
or create another project by clicking the **+ Create** button.
Click **Project Files** to add files that will be used for this project. You may add files from your library by clicking **Add from library** or upload the files directly by clicking **Upload files**.Â
Click **Add Instructions** to modify the instructions for this project. Enter your own instructions by typing them, or speech-to-text by clicking the microphone icon (requires a microphone) and optionally enhance what instructions you enter by clicking the **Enhance** button. When finished click **Add**.
Insert your prompt.
Optionally, click the **Standard** button to select **Standard** or **Premium** models, or **Model Council** if you would like to receive answers from multiple models. Toggle **Music** or **Video** if you would like your prompts to generate media.
Click the arrow button to submit.
Once the project is created, optional instructions and files are added you can then start chatting.
## Need Help?
If you have any questions or need a hand, our support team is always here to help. Just reach out at [support@askROI.com](mailto:support@askroi.com).
# How to Delete Your askROI Account
Source: https://help.askroi.com/how-to-delete-your-askroi-account
Permanently delete your askROI account from Security Settings. Save any important info first, then confirm the deletion in the Security tab.
Though we hate to see you go, we understand that sometimes it's time to move on. If you need to delete your askROI account, follow these simple steps.
## Steps to Delete Your Account
Select **Settings** from the pop-up menu.
Click **Account Management** in the Settings page.
Click **Delete Account**.
If you're sure you're ready to part ways, click **Delete Account** one more time.
After confirming, your account will be permanently deleted, so make sure you've saved any important info beforehand. There's no going back.
## Need Help?
Got questions or run into a snag? No worries! Our support team is here to help. Just contact us at [support@askROI.com](mailto:support@askROI.com).
# How to Manage Your Email Address in askROI
Source: https://help.askroi.com/how-to-manage-your-email-address-in-askroi
Update your primary email in askROI, add extra addresses, remove old ones, and set a new primary from Security Settings under Profile.
Keep your contact information current in askROI by updating your email address. You can also add additional emails and change which one is primary.
## Updating Your Email in askROI
Select **Settings** from the pop-up menu.
Click **Profile**.
Update the **Email address** section.
Press **Update**.
## Add an additional email address
1. Click **Security Settings** within the **Settings** page.
2. Click **Add email address** under the Profile tab.
3. Enter an email address and click the **Add** button to save it.
## Remove an existing email address
1. First, add a new email address.
2. Then, click the three dots next to the email you want to delete and select **Remove Email**.
## Change a secondary email to your primary email
1. Click the three dots next to the email you want to set as primary.
2. Select **Set as primary**.
Your email is now updated!
## Need Help?
Reach out to our support team by contacting us at [support@askROI.com](mailto:support@askROI.com).
# How to reset my password?
Source: https://help.askroi.com/how-to-reset-my-password
Reset your askROI password from the sign-in page using Forgot Password, the emailed security code, and a new password to get back into your account.
If you need to reset your password because you forgot it, follow the instructions outlined on this page.
## From your askROI sign-in page
Enter your email address on the sign-in page.
Click **Forgot Password**.
Click **Reset your Password**.
Retrieve the security code from your email and enter or paste it into the box.
Enter your new password and confirm it.
You are now back into your askROI account!
## Need Help?
If you have any questions or need a hand, our support team is always here to help. Just email us at [support@askROI.com](mailto:support@askroi.com).
# How to Update Your Name in askROI
Source: https://help.askroi.com/how-to-update-your-name-in-askroi
Change the name on your askROI account from the Profile page. Follow these quick steps to update your Full Name and save the changes.
Updating your name in askROI takes just a few clicks from the Profile page.
## Steps
Select **Settings** from the pop-up menu.
Click **Profile**.
Type your name in the **Full Name** field and press **Update**.
Your name has been successfully updated in askROI 🎉
## Need Help?
If you have any questions, email us at [support@askROI.com](mailto:support@askROI.com).
# How to Update Your Password in askROI
Source: https://help.askroi.com/how-to-update-your-password-in-askroi
Update your askROI password from Security Settings and add two-step verification for extra account security. Step-by-step instructions inside.
Regularly changing your password is a key part of keeping your askROI account secure. This article walks you through updating your password and adding two-step verification.
## Updating Your Password in askROI and adding Two-step Verification
Select **Settings** from the pop-up menu.
Click **Security** → **Security Settings**.
In the **Security Settings** page Click the Security tab.
Click **Update Password**.
You'll be asked to enter your current password and create a new one and confirm it.
Make sure your new password is strong, unique, and secure.
Click **Save** to save your new password. You'll receive confirmation that your password has been updated.
**You can also add two-step verification here.**
* Click **Add two-step verification** and follow the steps outlined.
## Need Help?
Reach out to our support team by emailing us at [support@askROI.com](mailto:support@askROI.com).
# How to Update Your Profile Picture in askROI
Source: https://help.askroi.com/how-to-update-your-profile-picture-in-askroi
Add or change your askROI profile picture from Profile settings so your account has a personal touch. Follow the quick steps in this guide.
Give your askROI account a personal touch by adding your profile picture. This guide shows you how to update it from Profile settings.
## How to Update
Select **Settings** from the pop-up menu.
The **Account** tab should be open by default.
Click **Profile**.
Tap the picture section to add or change an image. Retrieve the image from the file and press **Open**.
or click **Remove Photo** to remove the photo without uploading a new one.
Click **Update** to save your changes.
That's it! Your new profile picture is now visible to others.
## Need Help?
Reach out to our support team by emailing us at [support@askROI.com](mailto:support@askROI.com).
# askROI Help Center
Source: https://help.askroi.com/index
Find answers, walkthroughs, and policies for askROI: getting started, prompts, plans, technical FAQs, and support.
Welcome to the askROI Help Center. Browse the articles below for step-by-step guides, plan and billing details, technical FAQs, and ways to reach our team.
Embark on your journey with confidence using Getting Started.
Uncover your creativity and productivity with Prompts.
Stay informed and in control with Plans and Billing.
Your go-to resource for instant solutions.
Connect with our friendly Customer Service and Sales Support Team.
Find answers to the unexpected with General FAQs.
Privacy Policy, Usage Policy, and Terms of Service.
Need more help? Email [support@askROI.com](mailto:support@askROI.com) or call **888-851-0401**. Support hours are 8:00am–6:00pm PST.
# Privacy Policy
Source: https://help.askroi.com/privacy-policy
Read the askROI Privacy Policy: what personal information we collect, how we use it, disclosures, health data, AI processing, and your rights.
This Privacy Policy describes askROI's practices for personal information we collect when you use our website, applications, and services.
**Last Updated: August 27th, 2026**
We at askROI Inc., (together with our affiliates, "askROI", "askROI.com", "we", "our" or "us") respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This privacy policy (the "Privacy Policy") describes our practices with respect to Personal Information (as defined below) we collect from or about you when you use our website, applications, and services (collectively, "Services"). This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings, such as our application programming interface. Our use of that data is governed by our customer agreements covering access to and use of those offerings.
## 1. Personal information we collect
We collect personal information relating to you ("Personal Information") as follows:
We collect Personal Information if you create an account to use our Services or communicate with us as follows:
**Account Information:** When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history (collectively, "Account Information").
**User Content:** When you use our Services, we collect Personal Information that is included in the input, file uploads, or feedback that you provide to our Services ("Content").
**Communication Information:** If you communicate with us, we collect your name, contact information, and the contents of any messages you send ("Communication Information").
**Social Media Information:** We have pages on social media sites like Instagram, Facebook, Medium, X (formerly Twitter), YouTube, and LinkedIn. When you interact with our social media pages, we will collect Personal Information that you elect to provide to us, such as your contact details (collectively, "Social Information"). In addition, the companies that host our social media pages may provide us with aggregate information and analytics about your social media activity.
**Other Information You Provide:** We collect other information that you may provide to us, such as when you participate in our events or surveys or provide us with information to establish your identity (collectively, "Other Information You Provide").
**Health Data:** If you choose to enable integrations with Apple Health (iOS) or Health Connect (Android), we may collect, access, and process health and fitness data as described in Section 4 below.
## 2. How we use Personal Information
We may use Personal Information for the following purposes:
* To provide, administer, maintain and/or analyze the Services;
* To improve our Services and conduct research;
* To communicate with you, including to send you information about our Services and events;
* To develop new programs and services;
* To prevent fraud, criminal activity, or misuses of our Services, and to protect the security of our information technology systems, architecture, and networks;
* To carry out business transfers;
* To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties;
* To route your queries to appropriate LLM services.
## 3. Disclosure of Personal Information
In certain circumstances, we may provide your Personal Information to third parties without further notice to you, unless required by the law:
**Vendors and Service Providers:** To assist us in meeting business operations needs and to perform certain services and functions, we may provide Personal Information to vendors and service providers, including providers of hosting services, customer service vendors, cloud services, email communication software, web analytics services, and other information technology providers, among others. Pursuant to our instructions, these parties will access, process, or store Personal Information only in the course of performing their duties to us.
**Business Transfers:** If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively, a "Transaction"), your Personal Information and other information may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
**LLM Providers:** We share necessary information with our LLM providers to process your queries and provide our Services. These providers are bound by contractual obligations to protect your information and use it only for the purpose of providing the LLM services to us.
**Legal Requirements:** We may share your Personal Information, including information about your interaction with our Services, with government authorities, industry peers, or other third parties (i) if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, (ii) to protect and defend our rights or property, (iii) if we determine, in our sole discretion, that there is a violation of our terms, policies, or the law, (iv) to detect or prevent fraud or other illegal activity, (v) to protect the safety, security, and integrity of our Services, products, employees, or users, or the public, or (vi) to protect against legal liability.
## 4. Health Data (Apple Health and Health Connect)
If you choose to connect Apple Health on iOS or Health Connect on Android and grant permission, askROI may collect, access, and process health and fitness data from your device, including sleep data, step count, heart rate, resting heart rate, and active calories burned.
We use this data only to provide the health-related features you request in the app, including answering your questions and generating summaries, recent readings, and trends about your activity, sleep, and heart rate.
Health data access is permission-based. askROI requests access only after you choose to enable these features and approve the request in the app. You can revoke access at any time in Apple Health or Health Connect settings on your device.
We do not collect health data in the background and only access it when you initiate a request within the app.
When you request a health-related response, relevant health data may be read from your device and securely transmitted to askROI so we can process your request and return a response in the chat. This may include processing by our vendors and service providers, including contracted LLM providers, solely for the purpose of providing the Services to you.
We do not sell health data and do not use health data for advertising. We do not use health data for marketing, profiling, insurance, or credit purposes. Health data accessed through Apple HealthKit is used solely to provide and improve app functionality and is not used for advertising or shared with third parties for advertising purposes.
Health data that is processed as part of your use of the Services may be retained as part of your chat history and account records for as long as needed to provide the Services, resolve disputes, enforce our agreements, maintain safety and security, and comply with legal obligations. You may request deletion of your Personal Information, including stored health-related data contained in your account or chat history, through your askROI account where available or by contacting us at [datap@askROI.com](mailto:datap@askroi.com).
We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect health data from unauthorized access, disclosure, alteration, and destruction.
## 5. Data processing and artificial intelligence (AI) services
askROI provides AI-powered services through a combination of licensed Large Language Models (LLMs) and intelligent routing. Here's how we handle your data in this context:
**Licensed LLM Services:** We partner with leading LLM providers to process your queries. When you use our Services, your input may be sent to one or more of these licensed LLM services.
**Intelligent Routing:** We use an intelligent routing system to direct your queries to the most appropriate LLM based on the content and context of your request. This routing process may involve analyzing your query, but this analysis is used solely for the purpose of selecting the appropriate LLM.
**Data Handling:** While we do not own or train the LLMs used in our Services, we are committed to protecting your data: We do not store the content of your interactions with the LLMs beyond what is necessary to provide and improve our Services. We have agreements in place with our LLM providers that restrict their use of your data to providing and improving the LLM services.
**No Independent AI Training:** Unlike companies that own their LLMs, we do not use your data to train AI models. Your interactions are used solely to provide you with the requested services and to improve our routing and integration processes.
**Transparency:** We are committed to being transparent about our use of licensed LLMs. If you have questions about which LLM processed a particular query, you can contact us at [privacy@askROI.com](mailto:privacy@askROI.com).
## 6. Your rights
Depending on location, individuals may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:
* Access your Personal Information and information relating to how it is processed.
* Delete your Personal Information from our records.
* Rectify or update your Personal Information.
* Transfer your Personal Information to a third party (right to data portability).
* Restrict how we process your Personal Information.
* Withdraw your consent, where we rely on consent as the legal basis for processing, at any time.
* Object to how we process your Personal Information.
* Lodge a complaint with your local data protection authority.
You can exercise some of these rights through your askROI account. If you are unable to exercise your rights through your account, please submit your request to [datap@askROI.com](mailto:datap@askroi.com).
A note about accuracy: Services like askROI generate responses by reading a user's request and, in response, predicting the words most likely to appear next. In some cases, the words most likely to appear next may not be the most factually accurate. For this reason, you should not rely on the factual accuracy of output from our models. If you notice that askROI output contains factually inaccurate information about you and you would like us to correct the inaccuracy, you may submit a correction request to [datap@askROI.com](mailto:datap@askroi.com).
## 7. Additional U.S. state disclosures
The following information provides additional detail about the categories of Personal Information we collect and how we disclose that information. You can read more about the Personal Information we collect in "Personal information we collect" above, how we use Personal Information in "How we use personal information" above, and how we retain Personal Information in "Security and Retention" below.
**Identifiers**, such as your name, contact details, IP address, and other device identifiers: We may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; to corporate administrators of enterprise or team accounts; and to other users and third parties you choose to share it with.
**Commercial information**, such as your transaction history: We may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; and to corporate administrators of enterprise or team accounts.
**Network activity information**, such as content and how you interact with our Services: We may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; and to other users and third parties you choose to share it with.
**Geolocation data**: We may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; and to parties involved in Transactions.
**Your account login credentials and payment card information (Sensitive Personal Information)**: We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.
**Health and fitness data**, if you enable Apple Health or Health Connect integrations: We may disclose this information to vendors and service providers, including contracted LLM providers, solely as needed to provide the Services you request, and to law enforcement or other third parties when required by law or for the legal reasons described above.
## 8. Authorized agents
You may also submit a rights request through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity and submit proof of your residency with us. Authorized agent requests can be submitted to [datap@askROI.com](mailto:datap@askroi.com).
## 9. Appeals
Depending on where you live, you may have the right to appeal a decision we make relating to requests to exercise your rights under applicable local law. To appeal a decision, please send your request to [datap@askROI.com](mailto:datap@askroi.com).
## 10. Children
Our Service is not directed towards children under the age of 13. askROI does not knowingly collect Personal Information from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Perso
nal Information to askROI through the Service, please email us at [legal@askROI.com](mailto:legal@askroi.com). We will investigate any notification and if appropriate, delete the Personal Information from our systems. If you are 13 or older, but under 18, (i) you must have permission from your parent or guardian to use our Services and (ii) by use of our Services, you hereby confirm and acknowledge that you have permission from your parent or guardian to use our Services.
## 11. Links to other websites
The Services may contain links to other websites not operated or controlled by askROI.com, including social media services ("Third Party Sites"). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.
## 12. Security and retention
We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Services or email.
In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Services, or third-party websites. We'll retain your Personal Information for only as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Information will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.
## 13. International users
By using our Services, you understand and acknowledge that your Personal Information will be processed and stored in our facilities and servers in the United States and may be disclosed to our service providers and affiliates in other jurisdictions.
## Legal basis for processing
Our legal bases for processing your Personal Information include:
* Performance of a contract with you when we provide and maintain our Services. When we process Account Information, Content, and Technical Information solely to provide our Services to you, this information is necessary to be able to provide our Services. If you do not provide this information, we may not be able to provide our Services to you.
* Our legitimate interests in protecting our Services from abuse, fraud, or security risks, or in developing, improving, or promoting our Services, including when we train our models. This may include the processing of Account Information, Content, Social Information, and Technical Information.
* Your consent when we ask for your consent to process your Personal Information for a specific purpose that we communicate to you. You have the right to withdraw your consent at any time.
* Compliance with our legal obligations when we use your Personal Information to comply with applicable law or when we protect our or our affiliates', users', or third parties' rights, safety, and property.
## Data transfers
Where required, we will use appropriate safeguards for transferring Personal Information outside of certain countries. We will only transfer Personal Information pursuant to a legally valid transfer mechanism.
## Data protection officer
You can contact our data protection officer at [privacy@askROI.com](mailto:privacy@askROI.com) in matters related to Personal Information processing.
## Changes to the Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page, unless another type of notice is required by applicable law.
## How to contact us
Please contact support if you have any questions or concerns not already addressed in this Privacy Policy.
Contact Customer Support by:
* Emailing [**support@askROI.com**](mailto:support@askROI.com)
* Calling support at [**888-851-0401**](tel:888-851-0401)
Customer Support hours are from 8:00am - 6:00pm PST. Any calls or emails after this time will be responded to within 24 hours.
# Terms of Service
Source: https://help.askroi.com/terms-of-service
askROI Terms of Service covering accounts, licenses, integrations, data usage, prohibited uses, IP, payment, disclaimers, and dispute resolution.
These Terms of Service govern your access to and use of askROI's website, software, and services. By accessing or using our Services, you agree to be bound by these Terms.
## Table of Contents
* Introduction and Acceptance of Terms
* Definitions
* Account Registration and Eligibility
* License and Access
* Integration with Third-Party Services
* Third-Party Services and Websites
* Data Usage and Privacy
* User Responsibilities and Prohibited Uses
* Intellectual Property Rights
* Service Level Agreement
* Payment Terms and Subscription
* Disclaimer of Warranties
* Limitation of Liability
* Indemnification
* Dispute Resolution and Governing Law
* Termination
* User Disputes
* General
* Contact Information
* Changes to Terms
## Introduction and Acceptance of Terms
askROI.com is operated by askROI, Inc. ("we," "us," "our," or "Company" "askROI"). These terms of service ("Terms") govern your access to and use of our website, software, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
## Definitions
* **"Account"** refers to the user's registered profile and associated information on our platform that provides the Services.
* **"Company," "we," "us," or "our"** "askROI" refers to askROI, Inc., the operator of askroi.com.
* **"Content"** refers to any data, text, images, or other materials you upload, input, or provide to the Services.
* **"Dispute"** means any claim, controversy, or dispute between you and the Company, its agents, employees, officers, directors, principals, successors, assigns, subsidiaries or affiliates.
* **"Intellectual Property Rights"** means all patent rights, copyright rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.
* **"Output"** means any results, analyses, insights, or other information generated by the Services based on your Content.
* **"Services"** means the website, software, and services provided by the Company, including any features, functionalities, and user interfaces.
* **"Terms"** means these terms of service, including any future modifications.
* **"Third-Party Services"** means any services, websites, or resources provided by parties other than the Company that may be accessed through or used in conjunction with our Services.
* **"User" or "you"** refers to any individual or entity using our Services.
## Account Registration and Eligibility
**Account Creation:** To use our Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process.
**Age Requirement:** You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.
**Authority to Bind:** If you are using the Services on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms.
## License and Access
**Grant of License:** Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for your internal business purposes.
**Restrictions:** You may not sublicense, resell, or distribute the Services or any data derived from the Services without our prior written consent.
## Integration with Third-Party Services
**Third-Party Terms:** Our Services may integrate with Third-Party Services, tools, and platforms. Your use of such integrations is subject to the respective terms and privacy policies of those Third-Party Services.
**Disclaimer of Responsibility:** We are not responsible for the content, privacy policies, or practices of any Third-Party Services integrated with our Services.
## Third-Party Services and Websites
**Access to Third-Party Services:** The Services may provide links or other access to services, sites, technology, and resources that are provided or otherwise made available by third parties (the "Third-Party Services"). Additionally, you may enable or log in to the Service via various online Third-Party Services, such as social media and social networking services.
**Disclaimer of Control and Responsibility:** The Company has no control over and is not responsible for such Third-Party Services.
**User Responsibility:** You, and not askROI, will be responsible for any and all costs associated with your use of any Third-Party Services.
## Data Usage and Privacy
Your use of the Services is also governed by our Privacy Policy and Usage Policy, which are incorporated into these Terms by reference. Please review these documents carefully as they contain important information about how we collect, use, and protect your data.
## User Responsibilities and Prohibited Uses
**Account Responsibility:** You are responsible for all activity that occurs under your Account.
**Prohibited Actions:** You agree not to:
* Use the Services for any illegal purpose or in violation of any applicable laws;
* Upload or transmit any Content that infringes upon any third party's rights;
* Interfere with or disrupt the integrity or performance of the Services;
* Attempt to gain unauthorized access to the Services or related systems;
* Use the Services to develop competing products or services;
* Use the Services in any manner that could harm, disable, overburden, or impair our servers or networks.
**Zero-Tolerance Policy:** askROI is committed to maintaining a safe and legal environment for all users. We have a zero-tolerance policy for illegal activities on our Services, including but not limited to child exploitation, human trafficking, and other malicious activities.
## Intellectual Property Rights
**Ownership:** askROI owns all rights, title, and interest in and to the Services, including all software, algorithms, designs, and content created by us. You retain ownership of Your Content and the Output.
**Restrictions:** You may not copy, modify, create derivative works of, reverse engineer, decompile, or attempt to extract the source code of the Services or any part thereof, unless expressly permitted by applicable law.
**Feedback:** By providing any feedback, suggestions, or ideas about our Services, you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, create derivative works from, distribute, and display this feedback for any purpose, without compensation to you.
## Service Level Agreement
* **Uptime:** askROI will use commercially reasonable efforts to make the Services available 24 hours a day, 7 days a week.
* **Performance:** askROI will use commercially reasonable efforts to ensure the Services perform in accordance with industry standards.
* **Support:** askROI will provide technical support to users via email during normal business hours.
## Payment Terms and Subscription
* **Paid Features:** Certain features of our Services may require a paid subscription. Prices and payment terms will be provided at the time of purchase.
* **Payment Obligation:** You agree to pay all fees associated with your use of the Services. All payments are non-refundable unless otherwise specified.
* **Fee Changes and Renewal:** We may change our fees upon notice, and your continued use of the Services after such notice constitutes acceptance of the new fees.
* **Paid Accounts and Billing:** You may cancel your Paid Account at any time, but refunds are only issued if required by law.
## Disclaimer of Warranties
**YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.** THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE COMPANY PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND.
## Limitation of Liability
You expressly understand and agree that the Company Parties will not be liable for any indirect or incidental damages. In no event will the Company Parties' total liability to you exceed the amount you have paid the Company in the last six (6) months, or one hundred dollars (\$100).
## Indemnification
To the extent permitted under applicable law, you agree to defend, indemnify, and hold harmless askROI and the Company Parties from any and all losses arising out of or relating to your use of the Services.
## Dispute Resolution and Governing Law
**Governing Law:** These Terms shall be governed by the laws of the State of Nevada.
**Dispute Resolution Process:** Any dispute shall first be attempted to be resolved through good-faith negotiations. If such negotiations fail, the dispute shall be submitted to binding arbitration.
**Agreement to Arbitrate:** You agree that any disputes will be resolved exclusively through binding arbitration.
## Termination
**Termination by askROI:** askROI may suspend or terminate your access to the Services at any time.
**Termination by You:** You may terminate your account at any time by contacting askROI customer support.
## User Disputes
You agree that you are solely responsible for your interactions with any other user connected with the Services.
## General
**Entire Agreement:** These Terms constitute the entire agreement between you and askROI.
**Jurisdiction:** You and askROI submit to the personal jurisdiction of the state and federal courts located within Las Vegas, Nevada.
## Contact Information
If you have any questions about these Terms, please contact us at:
askROI, Inc. 11411 Southern Highlands Pkwy, Suite #240 Las Vegas, NV 89141 Email: [support@askROI.com](mailto:support@askroi.com)
## Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of any material changes through the Services or by sending you an email. Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms.
**Last Updated: August 27th, 2026**
# Usage Policy
Source: https://help.askroi.com/usage-policy
askROI Usage Policy (Acceptable Use Policy) covering universal standards, high-risk use case requirements, and disclosure rules for AI interactions.
This Usage Policy (also referred to as the "Acceptable Use Policy" or "AUP") applies to anyone who uses askROI products and services, and helps users stay safe and use our products responsibly.
**Date of Last Revision: August 27th 2026**
Our Usage Policy applies to anyone who uses products and services Provided by askROI, Inc., through its askROI.com website ("askROI"), and is intended to help our users stay safe and ensure our products and services are being used responsibly. The Usage Policy is categorized according to who can use our products and for what purposes. We will update our policy as our technology and the associated risks evolve or as we learn about unanticipated risks from our users.
## Universal Usage Standards
Our Universal Usage Standards (as disclosed below) apply to all users including individuals, developers, and businesses.
## High-Risk Use Case Requirements
Our High-Risk Use Case Requirements (as disclosed below) apply to specific use cases that pose an elevated risk of harm.
## Disclosure Requirements
Our Disclosure Requirements (as disclosed below) apply to specific use cases where it is especially important for users to understand that they are interacting with an artificial intelligence ("AI") system.
askROI's Trust and Safety Team will implement detections and monitoring to enforce our Usage Policy, so please review these policies carefully before using our products and services. If we learn that you have violated our Usage Policy, we may throttle, suspend, or terminate your access to our products and services. If you discover that our model outputs are inaccurate, biased, or harmful, please notify us at [usersafety@askROI.com](mailto:usersafety@askroi.com).
## Universal Usage Standards
### Do Not Compromise Children's Safety
* Create, distribute, or promote child sexual abuse material. We strictly prohibit and will report to relevant authorities and organizations where appropriate any content that exploits or abuses minors.
* Facilitate the trafficking, sextortion, or any other form of exploitation of a minor.
* Facilitate minor grooming, including generating content designed to impersonate a minor.
* Facilitate or depict child abuse of any form, including instructions for how to conceal abuse.
* Promote or facilitate pedophilic relationships, including via roleplay with the model.
* Fetishize minors.
### Do Not Compromise Critical Infrastructure
* Facilitate the destruction or disruption of critical infrastructure such as power grids, water treatment facilities, telecommunication networks, or air traffic control systems.
* Obtain unauthorized access to critical systems such as voting machines, healthcare databases, and financial markets.
* Interfere with the operation of military bases and related infrastructure.
### Do Not Incite Violence or Hateful Behavior
* Incite, facilitate, or promote violent extremism, terrorism, or hateful behavior.
* Depict support for organizations or individuals associated with violent extremism, terrorism, or hateful behavior.
* Facilitate or promote any act of violence or intimidation targeting individuals, groups, animals, or property.
* Promote discriminatory practices or behaviors against individuals or groups on the basis of one or more protected attributes such as race, ethnicity, religion, nationality, gender, sexual orientation, or any other identifying trait.
### Do Not Compromise Someone's Privacy or Identity
* Compromise security or gain unauthorized access to computer systems or networks, including spoofing and social engineering.
* Violate the security, integrity, or availability of any user, network, computer, device, or communications system, software application, or network or computing device.
* Violate any person's privacy rights as defined by applicable privacy laws, such as sharing personal information without consent.
* Misuse, collect, solicit, or gain access to private information without permission.
* Impersonate a human by presenting results as human-generated, or using results in a manner intended to convince a natural person that they are communicating with a natural person when they are not.
### Do Not Create or Facilitate the Exchange of Illegal or Highly Regulated Weapons or Goods
* Produce, modify, design, market, or distribute weapons, explosives, dangerous materials, or other systems designed to cause harm to or loss of human life.
* Engage in or facilitate any illegal activity, such as the use, acquisition, or exchange of illegal and controlled substances, or the facilitation of human trafficking and prostitution.
### Do Not Create Psychologically or Emotionally Harmful Content
* Facilitate or conceal any form of self-harm, including disordered eating and unhealthy or compulsive exercise.
* Engage in behaviors that promote unhealthy or unattainable body image or beauty standards.
* Shame, humiliate, intimidate, bully, harass, or celebrate the suffering of individuals.
* Coordinate the harassment or intimidation of an individual or group.
* Generate content depicting sexual violence.
* Generate content depicting animal cruelty or abuse.
* Generate violent or gory content that is inspired by real acts of violence.
* Promote, trivialize, or depict graphic violence or gratuitous gore.
* Develop a product, or support an existing service that facilitates deceptive techniques with the intent of causing emotional harm.
### Do Not Spread Misinformation
* Create and disseminate deceptive or misleading information about a group, entity or person.
* Create and disseminate deceptive or misleading information about laws, regulations, procedures, practices, or standards established by an institution, entity or governing body.
* Create and disseminate deceptive or misleading information with the intention of targeting specific groups or persons.
* Create and advance conspiratorial narratives meant to target a specific group, individual or entity.
* Impersonate real entities or create fake personas to falsely attribute content or mislead others about its origin without consent or legal right.
* Provide false or misleading information related to medical, health, or science issues.
### Do Not Create Political Campaigns or Interfere in Elections
* Promote or advocate for a particular political candidate, party, issue or position, including soliciting votes, financial contributions, or public support for a political entity.
* Engage in political lobbying to actively influence the decisions of government officials, legislators, or regulatory agencies on legislative, regulatory, or policy matters.
* Engage in campaigns, including political campaigns, that promote false or misleading information to discredit or undermine individuals, groups, entities, or institutions.
* Incite, glorify, or facilitate the disruption of electoral or civic processes.
* Generate false or misleading information on election laws, procedures and security.
### Do Not Use for Criminal Justice, Law Enforcement, Censorship, or Surveillance Purposes
* Make determinations on criminal justice applications, including making decisions about or determining eligibility for parole or sentencing.
* Target or track a person's physical location, emotional state, or communication without their consent.
* Utilize Claude to assign scores or ratings to individuals based on an assessment of their trustworthiness or social behavior.
* Build or support emotional recognition systems or techniques that are used to infer people's emotions.
* Analyze or identify specific content to censor on behalf of a government organization.
* Utilize Claude as part of any biometric categorization system for categorizing people based on their biometric data.
### Do Not Engage in Fraudulent, Abusive, or Predatory Practices
* Facilitate the production, acquisition, or distribution of counterfeit or illicitly acquired goods.
* Promote or facilitate the generation or distribution of spam.
* Generate content for fraudulent activities, schemes, scams, phishing, or malware that can result in direct financial or psychological harm.
* Generate deceptive or misleading digital content such as fake reviews, comments, or media.
* Engage in or facilitate multi-level marketing, pyramid schemes, or other deceptive business models.
* Promote or facilitate payday loans, title loans, or other high-interest, short-term lending practices that exploit vulnerable individuals.
### Do Not Abuse our Platform
* Coordinate malicious activity across multiple accounts.
* Utilize automation in account creation or to engage in spammy behavior.
* Circumvent a ban through the use of a different account.
* Facilitate or provide account access to Claude to persons or entities who are located in unsupported locations.
* Intentionally bypass capabilities or restrictions established within our products.
* Unauthorized utilization of prompts and completions to train an AI model.
### Do Not Generate Sexually Explicit Content
* Depict or request sexual intercourse or sex acts.
* Generate content related to sexual fetishes or fantasies.
* Facilitate, promote, or depict incest or bestiality.
* Engage in erotic chats.
## High-Risk Use Case Requirements
Some integrations (meaning use cases involving the use of our products and services) pose an elevated risk of harm because they influence domains that are vital to public welfare and social equity. "High-Risk Use Cases" include:
* **Legal:** Integrations related to legal interpretation, legal guidance, or decisions with legal implications.
* **Healthcare:** Integrations affecting healthcare decisions, medical diagnosis, patient care, or medical guidance.
* **Insurance:** Integrations related to health, life, property, disability, or other types of insurance underwriting.
* **Finance:** Integrations related to financial decisions, including investment advice, loan approvals, and determining creditworthiness.
* **Employment and housing:** Integrations related to decisions about employability or eligibility for housing.
* **Academic testing:** Integrations related to standardized testing and admissions evaluations.
* **Media:** Integrations related to using our products to automatically generate content for external consumption.
### Additional Safety Measures
If your integration is listed above, we require that you implement the following additional safety measures:
* **Human-in-the-loop:** When using our products to provide advice, a qualified professional must review the content or decision prior to dissemination.
* **Disclosure:** You must disclose to your customers that you are using our products to help inform your decisions.
## Disclosure Requirements
The below use cases, regardless of whether they are High-Risk Use Cases, must disclose to their users that they are interacting with an AI system rather than a human:
* All customer-facing chatbots including any external-facing or interactive AI agent.
* Products serving minors that allow direct interaction with AI systems.
## Questions?
Reach out to our support team by contacting us at [support@askROI.com](mailto:support@askROI.com).
# Welcome to askROI: Your Ultimate AI Solution
Source: https://help.askroi.com/welcome-to-askroi-your-ultimate-ai-solution
Kick off your askROI experience with a tour of the AI hub, top-notch models, and smart model selection for personal and business tasks.
You're about to unlock a world of AI-powered tools designed to supercharge your productivity and decision-making. We're thrilled to have you on board and can't wait for you to explore everything askROI has to offer. Let's take a quick tour of your new AI hub.
## What is askROI?
askROI is your all-in-one AI platform, combining advanced AI tools into a single, easy-to-use solution. Here's what makes askROI a game-changer for your organization:
* **Top-Notch AI Models**: Whether you need top performance or robust security, our platform provides access to the best AI models available. We've got the perfect tool for every job!
* **Smart AI Model Selection**: Don't worry about choosing the right AI model. askROI does the heavy lifting by selecting the best model for each task, ensuring you get optimal results effortlessly.
Welcome aboard, and happy exploring! 🚀
## Need Help?
Reach out to our support team by contacting us at [support@askROI.com](mailto:support@askROI.com).
# What are your support hours?
Source: https://help.askroi.com/what-are-your-support-hours
View askROI Customer Support hours in PST, see after-hours response times, and find the email and phone number to reach the support team.
This page lists the askROI Customer Support hours and how to contact us if you need help.
## Support Hours
Customer Support hours are from 8:00am - 6:00pm PST. Any calls or emails after this time will be responded to within 24 hours.
Contact Customer Support by:
* Emailing [support@askROI.com](mailto:support@askroi.com)
* Calling support at [888-851-0401](tel:888-851-0401)
# What is your Customer Support phone number?
Source: https://help.askroi.com/what-is-your-customer-support-number
Reach askROI Customer Support by phone for questions, troubleshooting, or support requests. See support hours and after-hours response times.
We're here to help! This page shows how to reach askROI customer support by phone and when we're available.
## How to reach us
You can reach our askROI customer support team at [**888-851-0401**](tel:888-851-0401) for questions, troubleshooting, or support requests.
Customer Support hours are from 8:00am - 6:00pm PST. Any calls or emails after this time will be responded to within 24 hours.
## Need Help?
If you have any questions or need a hand, our support team is always here to help. Just reach us at [support@askROI.com](mailto:support@askroi.com).
# What should I do if I encounter a bug or error?
Source: https://help.askroi.com/what-should-i-do-if-i-encounter-a-bug-or-error
Report askROI bugs or errors to Customer Support by email with a screenshot, or call the support line to speak with someone directly.
If you encounter a bug or error in askROI, contact our Customer Support Team so we can help resolve it. This page covers who to reach out to and what to include.
## Who to contact when you receive a bug or an error
**To report any issues, please contact our Customer Support Team.**
* Please provide us with any error messages that you receive. Please provide a screenshot, snips, etc., of these messages and attach them to your email to us at [support@askROI.com](mailto:support@askROI.com).
* If you need to speak to someone in Customer Support, please call us at [888-851-0401](tel:888-851-0401).